Business knowledge and FAQs for companies ready to grow smarter.

A Smart Website is designed to do more than look good. It is built to capture enquiries, guide visitors, connect to CRM tools and support your sales or booking process.

Ownership terms depend on the package and agreement, but we believe website ownership and responsibilities should be clear from the start, including domain, hosting, content and ongoing support.

Yes. We can build websites for trades, consultants, agencies, local service providers, home service companies and other businesses that need a professional online presence.

Yes. We can include enquiry forms, booking forms, quote request forms, contact forms and lead capture forms that can connect into your CRM or automation system.

Yes. Modern websites must work properly on mobile, tablet and desktop. We design pages to be clear, responsive and easy for visitors to use.

Yes, if your current website platform allows it and the structure is suitable. If the existing site is too limited, we may recommend rebuilding it properly.

Some packages may include hosting, technical maintenance or support. We will confirm exactly what is included before any work begins.

Timescales depend on the size of the site, content, features and client feedback. A small business website can often be planned and built in stages to keep the project controlled.

A CRM is a system that helps you manage contacts, enquiries, leads, customers, follow-ups, sales stages and communication history in one organised place.

A CRM helps stop leads being missed, improves follow-up, keeps customer details organised and gives you a clearer view of what is happening in your business.

Yes. We can build follow-up workflows using emails, SMS, reminders, task alerts and pipeline stages so new enquiries are handled more consistently.

Yes. Automations can notify you quickly, send an instant reply to the customer and move the enquiry into the correct follow-up process.

Yes. Website forms can be connected so enquiries are automatically captured, tagged, organised and assigned to the correct pipeline or follow-up sequence.

Yes, depending on the setup. We can help structure source tracking so you can understand whether leads came from your website, ads, social media, forms or other channels.

Yes. We can create simple pipelines that reflect your sales process, such as new enquiry, contacted, quote sent, booked, won, lost or follow-up required.

Usually yes, but we keep it practical. The goal is to make the CRM easy to use, with clear stages, simple workflows and enough training for daily use.

CapturaVoice AI is an AI assistant solution designed to help businesses handle enquiries, answer common questions, capture lead details and support customer communication.

Yes. An AI assistant can be trained with your business information, services, opening hours, locations, FAQs and contact process to answer common questions.

Yes. AI can collect names, phone numbers, emails, service requirements and other useful details, then pass that information into your lead process or CRM.

Yes. One of the main benefits is that it can support enquiries when your team is busy, closed or unable to respond immediately.

No. We position AI as a support tool. It helps with repetitive enquiries, lead capture and faster response, while your team still handles real decisions, customer relationships and specialist work.

Yes. The assistant should be configured around your services, tone, locations, booking rules, FAQs and the type of information you need from customers.

Depending on the setup, yes. AI enquiry data can often be connected into your CRM, forms, notifications or follow-up workflows.

We aim to make setup simple. You provide business information, FAQs and service details, and we help structure the assistant so it works in a useful, controlled way.

We can help with AI assistants, automated lead capture, customer support workflows, internal process automation, content support and practical AI tools for service businesses.

No. Our role is to help make AI practical and usable for your business, without expecting you to become technical.

Yes. AI can help respond quickly, capture details and guide customers when your team is unavailable, helping reduce missed opportunities.

Yes. Depending on the workflow, AI can help with routine responses, enquiry sorting, summaries, customer information capture and support tasks.

Yes. We focus on practical use cases first, not adding tools for the sake of it. The aim is to solve real business problems such as missed leads, slow follow-up or unclear processes.

In many cases, yes. This can be especially useful for businesses serving international customers or bilingual markets such as Spain’s Costa Blanca.

We can support SEO structure, website content planning, local visibility and search-friendly page foundations. Full SEO campaign work depends on the service package and project scope.

Yes. A stronger website, clearer service pages, better content, improved follow-up and consistent branding all help create a more professional online presence.

Yes. We can help structure pages, campaigns and lead systems for local service businesses that need more enquiries from their target area.

Depending on the package, we can support content planning, social media structure, campaign messaging and marketing assets. Ongoing management can be discussed separately.

SEO is not instant. It normally takes time to build visibility, improve content, strengthen local relevance and measure results. We focus on building strong foundations first.

Yes. We can help with website structure, location-focused content, service pages and systems that support stronger local visibility.

Pricing depends on the service, package, setup work and ongoing support required. We aim to keep packages clear so businesses understand what they are paying for.

Some services may include setup fees, especially where websites, CRM systems, automation workflows or AI assistants need to be planned, built and configured.

Some packages include monthly support, software, hosting, CRM access, automations or ongoing service management. We will confirm this clearly before you start.

Yes. We often recommend starting with the most important foundation first, then adding more systems as your business grows.

Support depends on the package. This may include technical support, updates, CRM adjustments, automation improvements, AI assistant changes or ongoing guidance.

Cancellation terms depend on the agreement and service type. We recommend reviewing the package terms before starting so everything is clear.

Yes. We aim to make the scope, inclusions, exclusions, setup work and ongoing costs clear before any project begins.

Yes. If budget is limited, we can help prioritise the most important actions first and build in controlled stages.

We discuss where your business is today, what is limiting progress and what you want to achieve. The conversation may cover your website, lead generation, CRM, follow-up, internal processes, automation, AI and marketing. The objective is to identify practical priorities rather than sell unnecessary services.

Yes. The initial 30–40 minute online strategy session is free and without obligation. It allows both sides to understand the business requirement and decide whether Aleve is the right partner for the next stage.

No. The discussion is business-focused and uses clear language. You only need to explain how your business currently works, where problems occur and what outcome you want to achieve.

It helps to have your website address, a brief explanation of your current systems, your main business objectives and any specific questions you want to discuss. Formal documentation is not required.

Yes. We will explain which priorities deserve attention, where the strongest opportunities may exist and which investments could reasonably wait or may not be necessary.

No. The strategy session is an exploratory business discussion. If Aleve can help, we may explain suitable options, but there is no pressure or obligation to proceed.

FindMyTradesman.es is an Aleve project designed to connect homeowners, landlords and local customers with trusted trades and home service professionals in Spain.

No. The aim is to build a trade business growth platform, combining visibility, lead generation, CRM, automation and smarter business support for local trades.

Suitable local trades, home service businesses and professionals can apply, subject to verification, service area, trade category and availability.

Aleve provides the business structure, digital systems, CRM planning, automation strategy, website support, marketing structure and platform development direction.

Yes. The platform is being structured around organised lead capture, trade matching, follow-up systems, customer journeys and scalable automation.

Yes. Many of the systems developed for FindMyTradesman.es can also help other service businesses manage leads, improve visibility and automate follow-up.