This Privacy Policy provides detailed information about how to ALEVE INTERNATIONAL LTD, (hereinafter, the “Company”), uses and protects your personal data when you browse our website, as well as your rights in this regard.
This Privacy Policy covers the processing of the personal data that you provide, or that we collect when you use our web site to navigate, make purchases, request information, please contact, use applications, or any functionality or service available.
The Company respects your right to privacy and complies with the current legislation regarding the protection of personal data, including the Organic Law 15/1999, of 13 December, of Protection of Data of a Personal Nature, its implementing regulations and any other regulations that may modify, supplement, or replace it in the future, as well as the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (general Regulation on data protection”), applicable from 25 may 2018, as well as any other legislation that develops or supplemented in the future.
We recommend that you carefully review our Privacy Policy to ensure you understand how we will use your personal data when you navigate through the website.
The data controller is the legal entity that determines the purposes and means of the processing of personal data. In other words, the manager decides how and for what purposes we treat personal data.
For the purposes of this Privacy Policy, responsible for the processing of personal data is ALEVE INTERNATIONAL LTD, Our registered office: Aleve International Ltd , Lytchett House , Freeland Park , Unit 13 Wareham Road , POOLE , Dorset , BH16 6FA , United Kingdom
Our company registration number is 15773966. e-mail info@aleve-es.com
If you have any questions or wish to receive more information about the treatment or the protection of your personal data, you can contact us through any of the following methods:
Responsible for the treatment: ALEVE INTERNATIONAL LTD,
Mailing address: Our registered office: Aleve International Ltd , Lytchett House , Freeland Park , Unit 13 Wareham Road , POOLE , Dorset , BH16 6FA , United Kingdom, United Kingdom
Our Commercial Register Number is 15773966.
E-mail: info@aleve-es.com
Be considered personal data any information relating to an identified or identifiable natural person.
For the purposes set out in this Privacy Policy, the Company collects and processes the personal data are detailed below:
Identifying data: name, surname, identity document number (or tax identification code, a foreign national identification number, passport or residence permit).
Contact details: postal address, e-mail, telephone number, mobile telephone number.
Transactional data: information on shopping, ordering, billing, and collection, payment methods, banking details and any information relating to your transactions with us.
Electronic data: IP address, browser type and language, domain through which you access the website, browsing data, activity on the web.
The Company does not collect or knowingly information about minors, except with the express consent of their parents or legal guardians. You warrant that you are 18 years or older. If you have knowledge or suspicion that the Company has the personal data of children under age, please contact us via any of the channels indicated in paragraph 3 of this Privacy Policy, “Who is your contact in the Company for the protection of your personal data?” and it will be removed.
The Company collects and processes personal data that you voluntarily provide us through your interaction with our web site, in particular:
when you request information from us about our products and services.
By subscribing to our Newsletter.
By registering as a user of our website; www.aleve-es.com
When you purchase products and services of the Company.
Only you will be prompted personal data which are necessary for the Company to provide the services or make available the functionalities of the website you have requested.
For example, if you wish to receive the Newsletter of the Company, you will need to provide us with your e-mail address. If you request information from us or you want us to contact you, you must provide us with the necessary contact details to do this. If you want to buy any product that the Company makes available on the web, you will need to provide us with, among others, a fiscal address so that we can prepare your invoice. If you do not provide these personal data, it will be impossible to provide you with our services.
In the forms available on the web, the required field are marked with an asterisk (*). If you do not provide all the data required or if we receive any abnormal response or incorrect, we will not be able to process your request or provide you with the service or the corresponding functionality.
In any case, you warrant and answer of the veracity, accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated.
To navigate through the web site, it is not necessary that you provide your personal data. However, when you visit our website, the Company collects the following information automatically and through the use of cookies and other tracking technologies, depending on the specific configuration of your browser, IP address, type, and device ID, browser type and language, domain through which you access the website, browsing data, activity on the website. For more information, you can consult the section 12 of this Privacy Policy, “Use of cookies and other tracking technologies”.
In general, the personal data you provide to us and that we collect from you is used to process your requests and transactions, to provide you with a high quality of service, and inform you about opportunities we think will be of interest to you.
The specific purposes for which we treat your personal data are detailed below:
To provide you with information requested by you. In this case, the legal basis for the processing of your data is your consent.
To send you our Newsletter with information, promotions, campaigns, and news about the products and services of the Company. In this case, the legal basis for the processing of your data is your consent.
To register as a customer, to process your transactions, manage the contractual relationship with you, give you access to the private area for clients to refer you relevant information on products and services, billing, collections and payments, processing transactions and methods of payment, and any communication service or in connection with your contract and transactions, administration of loyalty programs, discounts and promotions, and conducting satisfaction surveys, or in connection with the products and services marketed by the Company. In this case, the legal basis for the processing of your data is the execution of the contract of sale of products and services with the Company.
To create a new account to give you access to the Private Area and to provide access to information and services available on the same: information on your customer account, billing and payments, order fulfillment, information on the products and services marketed by the Company, administration of loyalty programs, discounts and promotions. In this case, the legal basis for the processing of your data is the execution of the contract of sale of products and services with the Company.
If you give your consent, for the purpose of sending commercial communications about the products and services marketed by the Company, to send you our publications, surveys of opinion, information, advertising and promotional, coupons, offers (including offers custom) and recommendations of products and services marketed by the Company, in accordance with their interests and based on a profile drawn up by us, by phone, by postal mail, e-mail, SMS, and MMS. In this case, the legal basis for the processing of your data is your consent.
To ensure the security of our website and of the information. In this case, the legal basis for the processing of your data is the legitimate interest in providing a safe environment and prevent damage to the systems of the Company and the information of its users, as well as unauthorized access and the misuse of the same.
In regard to the purposes of the use of the cookies, please see section 12 of this Privacy Policy, “Use of cookies and other tracking technologies”. In this case, the legal basis for the processing of your data is your consent.
When the treatment basis is the consent, you may withdraw your consent at any time by sending a communication to info@aleve-es.com, attaching a copy of your ID or document proving your identity, indicating its address for the purposes of communications and providing the data necessary for processing your request. You can always get in touch with us through any of the channels indicated in paragraph 3 of this Privacy Policy, “Who is your contact in the Company for the protection of your personal data?”.
Please note that to receive commercial information is not essential to maintain the relationship we have with you. If you prefer not to receive commercial communications, you may notify us at any time via the means indicated or unsubscribe by clicking on the link provided in the marketing communications by e-mail or, if the communications are sent by any other means, through the procedure indicated.
To what extent will automate decisions?
The Company does not use decision-making processes are fully automated to engage, develop, or terminate a contractual relationship with you. In the event that we use these processes in a particular case, we will keep you informed and we will inform you of your rights in this regard, if so prescribed by law.
What profiles are drafted?
In order to be able to offer products and services according to your interests and to improve your user experience, we will develop a “commercial profile” based on the information provided. However, no automated decisions will be made based on such profile.
Only use, disclose, transfer or share your personal data with third parties on the terms described in this Privacy Policy. The Company does not sell or rent your personal data to third parties and will only be communicated to persons or entities if we obtain your prior consent or pursuant to or in accordance with the applicable legislation, when such consent is not necessary for a specific transfer.
We will never share or give third parties access to your personal data when it is necessary to achieve any of the purposes described below and in accordance with applicable law:
Our suppliers. The Company shall communicate or allow access to your personal information to companies that provide services to us under contract, when necessary for the fulfillment of the purposes described in section 7 of this Privacy Policy, “How do we use your personal data? Purposes and legal basis of treatment” means services of the web platform, order management and transportation, payment processing, email distribution, call center, seo services, marketing and organization of promotional campaigns. If any of these service providers may need access to your personal data, used only for providing a service in accordance with our instructions. Also we require them to maintain the confidentiality and security of the data and return or destroy when no longer needed.
Access to Private Area. To manage the access to the private area of the website and maintain the proper functioning of the services offered to customers, the Company reveals to the holder all the information related to the activities of the customer account: services procurement, payments, shipments...
Legal obligations. The Company may disclose your personal data when the transfer is authorized by law or is necessary to comply with a legal obligation, including the transfer to the competent authorities, judges and courts.
The Company takes the appropriate technical and organisational measures in accordance with the applicable law to protect your personal data against any misuse, destruction, loss, modification, accidental or unlawful, unauthorized disclosure or access, including those necessary to deal with any suspected data breach.
The website has a system of permissions with user and password, through which only authorized users gain access to the Private Area. The Company will not use at any time the information for any other purpose than the maintenance of the same, the management of the commercial relationship with you, as well as the provision of the services available in the same.
You agree to retain and use the user name with the due diligence. The use of the password is personal and not transferable, not being allowed to transfer, even temporarily, to third parties. In this sense, you must adopt the measures necessary for safeguarding the password, preventing its use by third parties. Accordingly, you are solely responsible for the use of your password, with total indemnity for the Company.
If you are aware or suspect that your password has been used by a third party, or you can do a misuse of, or access to personal data without authorization, please notify us as soon as possible via any of the channels indicated in paragraph 3 of this Privacy Policy, “Who is your contact in the Company for the protection of your personal data?”
The Company will retain your personal data for the time necessary to fulfill the purposes for which they were collected, if you do not exercise its right of removal or withdrawal of consent.
Later will be blocked unless the law requires or permits a retention period longer (for example, for the formulation, exercise or defense of claims), in which case it shall be kept duly blocked, during the time required before its suppression.
To determine the period of retention of their data, we apply the following criteria:
The data necessary to provide the information requested by you will be retained for the time necessary to respond to and handle such requests, in accordance with the applicable legal provisions and the statute of limitations of actions prescribed in the regulations.
The data required in order to send the Newsletter will be treated as not revoked their consent and inform us of your desire not to continue receiving them, in accordance with the applicable legal provisions and the statute of limitations of actions prescribed in the regulations.
The log data on our Private Area will be kept for the duration of the contract for the provision of the service, while not cancel the access to the same, in accordance with the applicable legal provisions and the statute of limitations of actions prescribed in the regulations.
The data relating to the procurement of products and services of the Company in the framework of a contractual relationship will be kept during the term of the contract for the provision of services, in accordance with the applicable legal provisions and the statute of limitations of actions prescribed in the regulations.
The data required to process their requests related to services of the Company will be kept for the time necessary to process and respond to such requests, in accordance with the applicable legal provisions and the statute of limitations of actions prescribed in the regulations.
Where you have consented to receive commercial communications, these will be kept while not revoked their consent and inform us of your wish to stop receiving them, in accordance with the applicable legal provisions and the statute of limitations of actions prescribed in the regulations.
When you install cookies on their device, the data will be retained in accordance with applicable legal requirements and the recommendations issued by the competent authorities.
In accordance with the applicable regulation, you have various rights in relation to the collection and processing of your personal data. The exercise of these rights will be free for you, except in cases in which the formulation of requests that are manifestly unfounded or excessive, particularly if they are repetitive.
These rights are the following:
Right to information. You have the right to be informed in a concise, transparent, intelligible and easily accessible, using clear and plain language, about the use and processing of your personal data.
Right of access. You have the right to ask us at any moment confirmation whether we are treating your personal data, to provide you with access to the same information, and information about your treatment, and to obtain a copy of such data. The copy of your personal data that you provide will be free, if the application of additional copies may be subject to a reasonable fee based on administrative costs. We may ask that you credit your identity or request additional information needed to process your request.
The right of rectification. You have the right to request rectification of inaccurate personal data, outdated, or incomplete information that you are of concern. You can also request the completion of the personal data is incomplete, even by means of a supplementary statement.
Right to erasure – right to be forgotten. You have the right to request the deletion of your personal data when, among other reasons, and always perform an assessment of proportionality, the data are no longer necessary for the purposes for which they were collected and not based on facts or current events and the inauguration the right information. However, this right is not absolute, so that the Company may continue preserving them properly locked in the cases provided for by the applicable regulations.
Right to limitation of treatment. You have the right to request that we restrict the processing of your personal data, which implies that we may continue storing it but not to continue treating them, if it meets any of the following circumstances:
that contested the accuracy of the data, for a period enabling the person responsible to verify the accuracy of the same.
the processing is unlawful, and you oppose the deletion of your data and request instead the restriction of their use instead.
the Company no longer needs the data for the purposes of the processing, but you need them for the formulation, exercise or defense of claims.
you have opposed the processing, pending the verification whether the legitimate grounds of the Company override yours.
Right to data portability. You have the right to have your data transmitted to another controller in a structured format, of common use and mechanical reading. This right applies where the processing of your personal data is based on consent or on the execution of a contract, and such processing is done by automated means.
Right of opposition. This right allows you to oppose the processing of their personal data, including the elaboration of profiles. We will not be able to exercise their right to process your data only if we credit legitimate reasons compelling for the treatment or for the formulation, exercise or defense of claims.
Right to withdraw consent. When we have obtained your consent to treat your personal data in connection with certain activities (for example, to send you commercial information), may withdraw your consent at any time.
Derecho a presentar una reclamación ante una autoridad de control. Tiene derecho a presentar una reclamación ante la Agencia Española de Protección de Datos, cuyos datos puede consultar en http://www.agpd.es.
You can exercise your rights by sending a communication to www.info@aleve-es.com attaching a document evidencing your identity and providing the data necessary for processing your request.
Cookies and other tracking technologies to, among other things, allow us to remember your preferences and recognize you on subsequent visits. This is achieved by storing certain information on your computer.
What is a cookie?
A cookie is a device that is downloaded to the terminal equipment of a user with the purpose of storing data that can be updated and retrieved by the entity responsible for its installation.
Cookies are part of the web site. When you access the web site, and your browser create small files on your device (computer, tablet, phone, etc) that contain the information necessary for the website to function. These files (which are cookies themselves are part of the technology necessary for the website to work properly and are not inherently harmful.
The cookies are installed and stored on your device and enable us to track your Internet activity.
You can completely disable the use of cookies in the settings of your browser. You can disable the cookies, but it is possible that the website or some of its sections may not work properly.
What type of cookies do we use?
According to the entity that manages the cookies may be:
Cookies of its own. Are those that are sent to the terminal equipment of the interested from a computer or domain managed by the editor itself and from which provides the service requested by the user.
Third-party Cookies. Are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher but by another entity that treats the data obtained through the cookies.
The website uses both first-party cookies and third parties.
According to the period of time that they remain activated:
Session Cookies. They are a type of cookies designed to collect and store data while the user accesses a web page. Are often used to store information which is only of interest to the user for the provision of the requested service on a single occasion (p. e. a list of products purchased).
Persistent Cookies. They are a type of cookies in which data are still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, and can range from a few minutes to several years.
The website uses both persistent cookies and session cookies.
With what purpose you can use the cookies of the web?
Technical Cookies. Are those that allow the user to navigate through a web page, platform or application and use the different options or services it exist as, for example, control traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, perform the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store contents for dissemination of videos or sound or share content through social networks.
Cookies customization. Are those that allow the user to access the service with some features of a general nature predefined depending on a number of criteria in the user terminal as, for example, would be the language, the type of browser through which accesses the service, the regional configuration from where you access the service, etc
Analytics Cookies. Are those that allow the responsible for them, monitoring and analyzing the behavior of users of the websites to which they are linked. The information collected through this type of cookies is used in measuring the activity of web sites, application or platform and for the profiling of user navigation of such sites, applications and platforms, with the aim of introducing improvements based on the analysis of usage data that users make of the service.
Cookies advertising. Are those that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the editor has included in a web page, application or platform from which provides the service requested based on criteria as the edited content or the frequency in which the ads are shown.
Cookies behavioral advertising. Are those that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the editor has included in a web page, application or platform from providing the requested service. These cookies store information user behavior obtained through continued observation of their browsing habits, allowing develop a specific profile to show advertising in function of the same.
This website uses cookies for the purposes indicated above.
Log files
Every time you access our website, your Internet browser transmits to us certain usage data for technical reasons, they are stored in files of the protocol, referred to as log files. This usage data may include the following: date and time you access our web site; name of the web site that you access; IP address of your computer or mobile device; address of the web site from which you linked to our web site; volume of data transferred and the name and version of your browser.
The analysis of the log files helps us to improve our products Online and make them easier to use, to find and eliminate errors quickly and to monitor the capabilities of the server.
Social Plugins
A "plug-in" or add-in is an application (or computer program) that connects to another application to add a new role and are usually very specific.
Web beacons and scripts integrated
Web beacons (web bugs), and the scripts integrated are other technologies that we use on the website, as well as in some of our emails and ads.
Web beacons (or "tags") are bits of programming code included in the website, emails and advertisements to inform the Company (or companies that help us to make our operations) that these web pages, emails, or ads have been viewed or clicked on them.
The scripts integrated are bits of programming code included in the web site to measure the use of these web pages, as, for example, what links you click. We use this information in order to improve the website and to adapt it to the topics that are most likely to interest you, as well as to conduct market research.
You can turn off the scripting features, such as JavaScript, within your browser (please refer to the help function of your browser). Please note that if you disable scripting features in full, it is possible that the website will not work properly.
You can configure your browser to reject all cookies. However, it is possible that some services or functions of the website may not function properly without cookies. Most browsers allow you to disable cookies completely, so that you can choose which cookies you want to run on this web site at any time by changing the settings of your browser. You can find more information in the settings of your browser. Below, we provide also the links to the web pages of the main web browsers:
Apple Safari
Google Chrome
Microsoft Internet Explorer
Mozilla Firefox
Opera
The Company may change the Privacy Policy to adapt it to the changes that occur on the website or in connection with the processing of your personal data. In such a case, the Company will contact you through the channels of communication common and in sufficient time to notify you of the relevant changes and will send the updated privacy policy.
The updated versions and previous to the Privacy Policy will always be available on the website.
