Menu
This Privacy Policy provides detailed information on how ALEVE INTERNATIONAL LTD, (hereinafter, the «Company»), uses and protects your personal data when you browse our website, as well as the rights you have in this regard.
This Privacy Policy covers the processing of personal data you provide, or we obtain when you use our website for browsing, purchases, information requests, contact, applications, or any available features or services.
The Company respects your right to privacy and complies with current legislation on the protection of personal data, including Organic Law 15/1999, of December 13, on the Protection of Personal Data, its implementing regulations and any other regulations that may modify, complement or replace it in the future, as well as Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, and repealing Directive 95/46 / EC («General Data Protection Regulation»), applicable as of May 25, 2018, as well as any other regulations that may develop or complement it in the future.
We encourage you to carefully review our Privacy Policy to ensure you understand how your personal data will be used when browsing the website.
The data controller is the legal entity that determines the purposes and means of the processing of personal data. In other words, the controller decides how and for what purposes personal data are processed.
For the purposes of this Privacy Policy, the party responsible for the processing of personal data is ALEVE INTERNATIONAL LTD, Our Registered Offices: Aleve International Ltd , Lytchett House , Freeland Park , Unit 13 Wareham Road , POOLE , Dorset , BH16 6FA ,United Kingdom
Our Company Registered Number is 15773966. email info@aleve-es.com
If you have any questions or would like to receive more information about the processing or protection of your personal data, you can contact us through any of the following methods:
Data controller: ALEVE INTERNATIONAL LTD,
Postal address: Our Registered Offices: Aleve International Ltd , Lytchett House , Freeland Park , Unit 13 Wareham Road , POOLE , Dorset , BH16 6FA ,United Kingdom
Our Company Registered Number is 15773966.
Email: info@aleve-es.com
Personal data is any information relating to an identified or identifiable natural person.
For the purposes set forth in this Privacy Policy, the Company collects and processes the personal data detailed below:
Identification data: name, surname, identity document (tax identification number or code, foreigner identification number, passport or residence permit).
Contact information: postal address, email, landline telephone number, mobile telephone number.
Transactional data: information about purchases, orders, billing and collection, payment methods, bank details and any data relating to your transactions with us.
Electronic data: IP address, browser type and language, domain through which you access the website, navigation data, activity on the website.
The Company does not intentionally collect information about minors, unless it has the express consent of their parents or legal guardians. You guarantee that you are over 18 years of age. If you are aware or suspect that the Company has personal data of minors, please contact us through any of the channels indicated in section 3 of this Privacy Policy » Who is your contact at the Company for the protection of your personal data? » and it will be deleted.
The Company collects and processes the personal data that you voluntarily provide to us through your interaction with our website, specifically:
when requesting information from us about our products and services.
by subscribing to our Newsletter.
by registering as a user of our website; www.aleve-es.com
when purchasing products and services from the Company.
You will only be required to provide the personal data that is necessary for the Company to provide you with the services or make available to you the functionalities of the website that you have requested.
For example, if you wish to receive the Company’s Newsletter, you will need to provide us with your email address. If you request information from us or wish us to contact you, you must provide us with the necessary contact information for this purpose. If you wish to purchase any product that the Company makes available on the website, you will need to provide us with, among other things, a tax address so that we can prepare your invoice. If you do not provide this personal information, it would be impossible for us to provide you with our services.
In the forms available on the website, fields that must be filled out are marked with an asterisk (*). If you do not provide all the required data or if we receive any abnormal or incorrect response, we will not be able to process your request or provide the corresponding service or functionality.
In any case, you guarantee and are responsible for the truthfulness, accuracy, validity and authenticity of the personal data provided and undertake to keep them duly updated.
To browse the website, you do not need to provide your personal data. However, when you visit our website, the Company collects the following information, automatically and through cookies and other tracking technologies, depending on your specific browser settings: IP address, device type and ID, browser type and language, domain through which you access the website, navigation data, activity on the website. For more information, you can consult section 12 of this Privacy Policy » Use of cookies and other tracking technologies «.
In general, the personal data you provide to us and that we obtain from you is used to process your requests and transactions, to provide you with high-quality service and to inform you about opportunities that we believe will be of interest to you.
The specific purposes for which we process your personal data are detailed below:
To provide you with information requested by you. In this case, the legal basis for processing your data is your consent.
To send you our Newsletter with information, promotions, campaigns and news about the Company’s products and services. In this case, the legal basis for processing your data is your consent.
To register you as a customer, process your transactions, manage the contractual relationship with you, give you access to the private customer area, send you relevant information about products and services, billing, collections and payments, process transactions and payment methods and any service communication or related to your contract and transactions, administration of loyalty programs, discounts and promotions and carrying out satisfaction surveys or related to the products and services marketed by the Company . In this case, the legal basis for the processing of your data is the execution of the contract for the sale of products and services with the Company.
To create an account to provide you with access to the Private Area and facilitate access to the information and services available therein: information about your customer account, billing and payments, placing orders, information about the products and services marketed by the Company, administration of loyalty programs, discounts and promotions. In this case, the legal basis for the processing of your data is the execution of the contract for the sale of products and services with the Company.
If you give your consent, for the purpose of sending you commercial communications about the products and services marketed by the Company, sending you our publications, opinion surveys, promotional and advertising information, coupons, offers (including personalized offers) and recommendations of products and services marketed by the Company, according to your interests and based on a profile created by us, by telephone, post, email, SMS and MMS . In this case, the legal basis for the processing of your data is your consent.
To ensure the security of our website and information. In this case, the legal basis for processing your data is the legitimate interest in providing a secure environment and preventing damage to the Company’s systems and its users’ information, as well as unauthorized access and misuse thereof.
As regards the purposes of the use of cookies, please refer to section 12 of this Privacy Policy » Use of cookies and other tracking technologies «. In this case, the legal basis for the processing of your data is your consent.
When the basis of the processing is consent, you may revoke it at any time by sending us a communication to info@aleve-es.com, enclosing a copy of your ID or document proving your identity, indicating your address for communication purposes and providing the details necessary to process your request. You can always contact us through any of the channels indicated in section 3 of this Privacy Policy » Who is your contact at the Company for the protection of your personal data? «.
Please note that receiving commercial information is not essential to maintaining the relationship we have with you. If you prefer not to receive commercial communications, you may inform us at any time using the indicated means or unsubscribe by clicking on the link provided for this purpose in the commercial communications by email you receive or, if the communications are sent by other means, through the procedure indicated for this purpose.
To what extent will decision-making be automated?
The Company does not use fully automated decision-making processes to enter, develop or terminate a contractual relationship with you. In the event that we use such processes in a particular case, we will keep you informed and inform you of your rights in this regard if this is prescribed by law.
Will profiling take place?
In order to be able to offer you products and services according to your interests and to improve your user experience, we may create a «commercial profile» based on the information provided. However, no automated decisions will be made based on this profile.
We only use, transfer or share personal data with third parties under the terms described in this Privacy Policy. The Company does not sell or rent your personal data to third parties and will only disclose it to individuals or entities if we obtain your prior consent or in compliance with or in accordance with applicable law when such consent is not required for a specific transfer.
We will share or give third parties access to your personal data when doing so is necessary to achieve one of the purposes described below and in accordance with applicable law:
Our suppliers. The Company will communicate or allow access to your personal data to companies that provide services to us under a contract, when necessary for the fulfilment of the purposes described in section 7 of this Privacy Policy » What do we use your personal data for? Purposes and legal bases for processing «: web platform services, order and transport management, payment processing, email distribution, call-centre, web positioning services, marketing and organization of promotional campaigns. If any of these service providers need to access your personal data, they use it only to provide a service to us and in accordance with our instructions. We also require them to maintain the confidentiality and security of the data and to return or destroy the data when they no longer need it.
Access to Private Area. To manage access to the private area of the website and to maintain the correct operation of the services offered to customers, the Company reveals to the owner all information related to the activities of the customer’s account: contracting of services, collections, payments, shipments…
Legal obligations. The Company may disclose your personal data when the transfer is authorized by law or is necessary to comply with a legal obligation, including transfer to competent authorities, judges and courts.
The Company takes appropriate technical and organisational measures in accordance with applicable law to protect your personal data against any misuse, destruction, loss, accidental or unlawful modification, disclosure or unauthorised access, including those necessary to deal with any suspected data breaches.
The website has a permission system, with a username and password, through which only authorized users may access the Private Area. The Company will not use this information at any time for any purpose other than its maintenance, the management of the commercial relationship with you, as well as the provision of the services available therein.
You agree to keep and use the username with due diligence. The use of the password is personal and non-transferable, and its transfer, even temporarily, to third parties is not permitted. In this regard, you must take the necessary measures to safeguard the password, preventing its use by third parties. Consequently, you are solely responsible for the use made of your password, with complete indemnity for the Company.
If you are aware or suspect that your password has been used by a third party or that personal data may be misused or accessed without authorization, please let us know as soon as possible through any of the channels indicated in section 3 of this Privacy Policy » Who is your contact at the Company for the protection of your personal data?»
The Company will retain your personal data for the time necessary to fulfil the purposes for which it was collected, provided that you do not exercise your right to delete it or revoke your consent.
They will then be blocked unless a longer retention period is required or permitted by law (for example, for the establishment, exercise or defence of legal claims), in which case they will be kept duly blocked for the time necessary before their deletion.
To determine an appropriate retention period for your data, we apply the following criteria:
The data required to provide you with the information requested by you will be kept for the time necessary to attend to and process such requests, in accordance with the applicable legal provisions and the periods of prescription of actions provided for in the regulations.
The data required to send you the Newsletter will be processed as long as you do not revoke your consent and inform us of your desire not to continue receiving them, in accordance with the applicable legal provisions and the periods of limitation of actions provided for in the regulations.
The registration data in our Private Area will be kept for the duration of the service contract, as long as access to the Private Area is not cancelled, in accordance with the applicable legal provisions and the periods of prescription of actions provided for in the regulations.
Data relating to the acquisition of products and services and services of the Company within the framework of a contractual relationship will be kept for the duration of the service contract, in accordance with the applicable legal provisions and the periods of prescription of actions provided for in the regulations.
The data required to process your requests related to the Company’s services will be retained for the time necessary to process and respond to such requests, in accordance with applicable legal provisions and the periods of limitation of actions provided for in the regulations.
When you have consented to receive commercial communications, they will be kept as long as you do not revoke your consent and inform us of your desire to stop receiving them, in accordance with the applicable legal provisions and the periods of limitation of actions provided for in the regulations.
When cookies are installed on your device, data will be retained in accordance with applicable legal requirements and recommendations issued by competent authorities.
Pursuant to applicable regulations, you have several rights in relation to the collection and processing of your personal data. The exercise of these rights will be free of charge for you, except in cases where requests are made that are manifestly unfounded or excessive, especially if they are repetitive.
These rights are the following:
Right to information. You have the right to be informed in a concise, transparent, intelligible and easily accessible manner, using clear and simple language, about the use and processing of your personal data.
Right of access. You have the right to request confirmation from us at any time as to whether we are processing your personal data, to provide you with access to it and information about its processing, and to obtain a copy of said data. The copy of your personal data that we provide to you will be free of charge, although the request for additional copies may be subject to a reasonable fee based on administrative costs. We may ask you to prove your identity or request further information that is necessary to process your request.
Right to rectification. You have the right to request rectification of inaccurate, outdated or incomplete personal data concerning you. You may also request that incomplete personal data be completed, including by means of a supplementary declaration.
Right to erasure – right to be forgotten. You have the right to request the erasure of your personal data when, among other reasons and provided that a proportionality assessment is made, the data is no longer necessary for the purposes for which it was collected and does not deal with current events or events and the right to information prevails. However, this right is not absolute, so the Company may continue to keep them duly blocked in the cases provided for by the applicable regulations.
Right to restrict processing. You have the right to request that we restrict the processing of your personal data, which means that we can continue to store it but not continue to process it, if any of the following conditions apply:
that you contest the accuracy of the data, for a period that enables the controller to verify the accuracy of the data.
the processing is unlawful, and you oppose the erasure of the data and request the restriction of their use instead.
the Company no longer needs the data for the purposes of processing, but you need them for the formulation, exercise or defence of claims.
You have objected to the processing, pending verification of whether the Company’s legitimate grounds prevail over yours.
Right to data portability. You have the right to have your data transmitted to another controller in a structured, commonly used and machine-readable format. This right applies when the processing of your personal data is based on consent, or the performance of a contract and such processing is carried out by automated means.
Right to object. This right allows you to object to the processing of your personal data, including profiling. We will not be able to exercise your right only when we process your data if we demonstrate compelling legitimate grounds for the processing or for the establishment, exercise or defence of legal claims.
Right to withdraw consent. Where we have obtained your consent to process your personal data in connection with certain activities (for example, in order to send you marketing information), you may withdraw your consent at any time.
Right to lodge a complaint with a supervisory authority. You have the right to lodge a complaint with the Spanish Data Protection Agency, whose details can be consulted at http://www.agpd.es.
You may exercise your rights by sending us a communication to www.info@aleve-es.com, enclosing a document proving your identity and providing the details necessary to process your request.
Cookies and other tracking technologies, among other purposes, allow us to remember your preferences and recognize you on subsequent visits. This is achieved by storing certain information on your computer.
What is a cookie?
A cookie is a device that is downloaded to a user’s terminal equipment for the purpose of storing data that can be updated and retrieved by the entity responsible for its installation.
Cookies are part of the website. When you access the website, it causes your browser to create small files on your device (computer, tablet, phone, etc.) containing information necessary for the website to function. These files (which are cookies in their own right) are part of the technology necessary for the website to function properly and are not inherently harmful.
Cookies are installed and stored on your device and allow your Internet activity to be tracked.
You can completely disable the use of cookies in your browser settings. You can disable cookies, but the website or some of its sections may not work properly.
What type of cookies do we use?
Depending on the entity that manages them, cookies may be:
Own cookies. These are cookies that are sent to the interested party’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
Third-party cookies. These are cookies that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.
The website uses both its own and third-party cookies.
According to the length of time they remain activated:
Session cookies. These are a type of cookies designed to collect and store data while the user is accessing a website. They are usually used to store information that is only of interest to the user for the provision of the service requested on a single occasion (e.g. a list of products purchased).
Persistent cookies. These are a type of cookie in which the data remains stored on the terminal and can be accessed and processed for a period defined by the cookie controller, which can range from a few minutes to several years.
The website uses both persistent cookies and session cookies.
For what purposes can the website’s cookies be used?
Technical cookies. These are those that allow the user to navigate through a website, platform or application and use the different options or services that exist therein, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, making the request for registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound or sharing content through social networks.
Personalization cookies. These allow the user to access the service with some general characteristics predefined based on a series of criteria in the user’s terminal, such as the language, the type of browser through which the user accesses the service, the regional configuration from which the user accesses the service, etc.
Analysis cookies. These are those that allow the person responsible for them to monitor and analyse the behaviour of users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and to create navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements based on the analysis of the data on the use made by users of the service.
Advertising cookies. These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided based on criteria such as the edited content or the frequency with which the ads are displayed.
Behavioural advertising cookies. These cookies allow the most efficient management possible of the advertising spaces that the publisher may have included on a website, application or platform from which the requested service is provided. These cookies store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on this behaviour.
This website uses cookies for the purposes stated above.
Log files
Each time you access our website, your Internet browser transmits certain usage data to us for technical reasons, which are stored in protocol files, known as log files. This usage data includes the following: date and time of access to our website; name of the website accessed; IP address of your computer or mobile device; address of the website from which you accessed our website; volume of data transferred and name and version of your browser.
Analysis of log files helps us to improve our Internet products and make them easier to use, to quickly find and eliminate errors, and to monitor server capacities.
Social plugins
A «plug-in» or add-on is an application (or computer program) that connects to another application to add a new and generally very specific function.
Web beacons and embedded scripts
Web beacons (web bugs) and embedded scripts are other technologies we use on the website, as well as in some of our emails and advertisements.
Web beacons (or «tags») are pieces of programming code that are included in the website, emails, and advertisements to inform the Company (or companies that help us conduct our operations) that such web pages, emails, or advertisements have been viewed or clicked on.
Embedded scripts are pieces of programming code included in the website to measure the use of these web pages, such as which links are clicked. We use this information to improve the website and tailor it to the topics that are most likely to interest you, as well as to conduct market research.
You may disable scripting features, such as JavaScript, in your browser (see your browser’s help function). Please note that if you disable scripting features entirely, the website may not function properly.
You can set your browser to refuse all cookies. However, some features or services on the website may not function properly without cookies. Most browsers allow you to disable cookies completely, so you can choose which cookies you want to run on this website at any time by changing your browser settings. You can find more information in your browser settings. Below we also provide links to the websites of the main browsers:
Apple Safari
Google Chrome
Microsoft Internet Explorer
Mozilla Firefox
Opera
The Company may modify the Privacy Policy to adapt it to any changes that may occur on the website or in relation to the processing of your personal data. In such case, the Company will contact you through the usual communication channels and with sufficient notice to notify you of the relevant changes and will send you the updated privacy policy.
Updated and previous versions of the Privacy Policy will always be available on the website.
