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CapturaVoice AI

Never Miss Another Customer Enquiry—Even When Your Team Is Unavailable.

CapturaVoice AI becomes a trained digital member of your team—answering enquiries, qualifying opportunities, supporting customers and helping suitable prospects take the next step, 24 hours a day and across more than 50 languages.

Up to 57Languages
24/7Customer Availability
ImmediateFirst Response
ConnectedLead Capture
HumanHandover When Needed

The Business Challenge

Your Business Cannot Be Available Every Minute of Every Day

Customer interest does not follow office hours. When enquiries wait, calls go unanswered or visitors cannot find the information they need, valuable opportunities can disappear before your team has a chance to respond.

  • Slow first response causes prospects to leave or contact a competitor
  • Enquiries arrive after hours, during meetings, weekends and busy periods
  • Staff time is consumed by repetitive questions and manual information collection
  • Manual qualification, booking and data entry slow the sales process
  • Language barriers and disconnected systems prevent suitable prospects progressing

The Business Outcome

A 24/7 AI Team Member Working Alongside Your Business

CapturaVoice AI is trained specifically for your business, follows your approved processes and becomes a professional first point of contact for website visitors—answering questions, capturing details, qualifying opportunities and helping customers take the next step.

  • Provide an immediate first response, day or night
  • Capture structured customer information and guide prospects towards booking
  • Qualify opportunities before your team invests time in follow-up
  • Connect enquiry data with CRM, calendars and workflows where compatible
  • Support multilingual engagement subject to configuration availability
  • Escalate complex or sensitive enquiries to the appropriate person

More Than a Website Widget

Your AI Customer Experience, Lead Qualification and Appointment Assistant

CapturaVoice works as a connected digital team member. It welcomes visitors, understands what they need, provides approved information and guides each person towards the right next step.

Understands Customer Intent

Recognises what visitors need so conversations feel relevant and useful.

Connects With Your Business

Passes enquiries, appointments and customer information into connected systems.

Responds Without Delay

Helps customers while interest is high, including outside normal working hours.

Improves With Oversight

Conversation insight helps Aleve refine answers, journeys and outcomes.

Moves Customers Forward

Captures details, qualifies opportunities and supports suitable next steps.

Supports Measurable Growth

Creates a clearer path from website visit to qualified opportunity and follow-up.

One Connected Customer Communication Solution

What Your Business Gains From CapturaVoice AI

Each capability is configured around a practical business outcome—not technology for technology's sake.

Support Multiple Languages

Engage customers in up to 57 languages, subject to language, voice and configuration availability.

Respond Immediately

Provide an immediate first response even when your team is unavailable.

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Answer Common Questions

Provide approved information about services, processes and next steps.

Book the Next Step

Guide suitable prospects into a connected calendar or booking process.

Qualify Opportunities

Collect structured details and identify intent before staff invest time.

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Capture Customer Details

Collect contact information, requirements and useful context through guided conversation.

Connect CRM and Workflows

Pass structured enquiry data into CRM, calendar and workflows where compatible.

Gain Conversation Insight

Understand common questions, intent, friction points and progression.

Clear Scope and Human Oversight

What CapturaVoice Does—and Does Not Do

CapturaVoice is configured around approved information, defined customer journeys and clear escalation rules. It supports your team; it does not operate without business controls.

What CapturaVoice Can Do

  • Provide approved business information
  • Ask configured qualification questions
  • Capture customer contact details and requirements
  • Guide suitable prospects towards appointments or next steps
  • Route or escalate conversations using defined rules
  • Record structured enquiry information for follow-up

What CapturaVoice Does Not Do

  • Make unapproved promises, pricing changes or commercial commitments
  • Provide legal, financial, medical or other regulated professional advice
  • Remove the need for human review and escalation
  • Independently make high-impact business decisions
  • Guarantee that every visitor becomes a customer
  • Guess, invent or confirm information it cannot verify

From Website Visitor to Qualified Opportunity

A Structured Five-Stage Implementation Process

CapturaVoice is designed around your customer journey, approved information and operating systems—not installed as an uncontrolled generic assistant.

1

Define the Outcome

Identify the customer-service, lead-handling or operational result the system must improve.

2

Design the Journey

Define questions, information, qualification rules, next steps and escalation points.

3

Build the Knowledge Base

Organise the approved business information CapturaVoice is allowed to use.

4

Connect the Systems

Where compatible, connect calendars, CRM, forms, alerts and operational workflows.

5

Test and Improve

Test the journey, review conversation insight and refine performance over time.

A Scalable Alternative to More Manual Administration

Choose the CapturaVoice AI Solution That Fits Your Business

Start with the level of customer engagement your business needs today, then expand the system as enquiry volume and operational requirements grow.

Starter

For businesses that want 24/7 AI customer engagement and enquiry capture

€295 One-Time Setup

€89 /month

  • CapturaVoice AI customer assistant
  • Website widget installation
  • Core business knowledge setup
  • Services and FAQ configuration
  • Up to 57 languages, subject to availability
  • 24/7 customer questions
  • Lead and enquiry capture
  • Standard support
  • 100 AI credits/minutes included each month
Start with CapturaVoice

Custom / Business OS

For businesses that need a broader or more bespoke AI and automation environment

Custom Implementation

By Quotation

  • Additional AI assistants based on scope
  • Advanced or bespoke workflows
  • Specialist CRM integrations
  • API integrations where compatible
  • Additional websites or customer journeys
  • Custom onboarding requirements
  • Advanced reporting or operational requirements
  • Dedicated implementation scope
Discuss Custom Requirements

Proof in Action

FindMyTradesman.es as Aleve's Live Implementation Environment

FindMyTradesman.es provides a real-world environment for testing multilingual enquiry support, customer guidance, structured information capture and connected lead routing.

24/7Multilingual Customer Support
ConnectedLead Capture and Routing
ScalableBuilt for Growing Enquiry Volume

Frequently Asked Questions

Understanding CapturaVoice AI

Practical answers about implementation, integrations, management, usage and costs.

What is CapturaVoice AI?

CapturaVoice AI is a configurable AI customer assistant that can answer approved questions, capture enquiry details, qualify opportunities, guide suitable prospects and support appointment booking.

Does it replace my staff?

No. It supports your team by handling repetitive first-response tasks, structured information capture and routing. Human review, specialist decisions and customer relationships remain important.

Does it integrate with my existing systems?

Where technically compatible, CapturaVoice can connect with websites, forms, calendars, CRM platforms, notifications and operational workflows.

How many languages does it support?

The system can support customer engagement in up to 57 languages, subject to language, voice, provider and configuration availability.

Can it book meetings and appointments?

Yes, where a suitable calendar or booking system can be connected and the booking rules are clearly defined.

How long does setup take?

Timing depends on the package, knowledge-base size, number of journeys and integration requirements. The implementation scope and target launch date are confirmed before work begins.

How does pricing work?

Starter is €89 + IVA per month with a €295 + IVA one-time setup and 100 AI credits/minutes included monthly. Growth is €149 + IVA per month with a €495 + IVA one-time setup and 300 AI credits/minutes included monthly. Additional CapturaVoice credits and applicable third-party usage can be purchased separately.

How is the information controlled?

The assistant is configured around approved business information, defined qualification rules, clear escalation conditions and agreed customer journeys.

Can the system be improved after launch?

Yes. Conversation data and customer behaviour can be reviewed to improve answers, qualification logic, journeys and integrations over time.

See How CapturaVoice Could Work in Your Business

We will review your customer journey, enquiry volume, language needs, booking process and existing systems.