These Terms & Conditions govern the use of this website and the provision of services by Aleve Business Solutions OÜ.
By accessing our website, requesting information, booking a consultation, accepting a proposal, purchasing a service, subscribing to a service package or entering into a business relationship with Aleve Business Solutions OÜ, you agree to these Terms & Conditions.
If you do not agree with these Terms & Conditions, you should not use this website or purchase our services.
Aleve Business Solutions OÜ provides digital business services and technology solutions. These may include:
The exact scope of services will depend on the specific quotation, proposal, service package, subscription plan or written agreement accepted by the client.
All quotations, estimates and proposals are valid for thirty (30) days unless otherwise stated in writing.
Any quotation or proposal is based on the information available at the time it is prepared. If the client changes the requirements, adds new work, delays the project or requests additional services, Aleve Business Solutions OÜ may revise the price, scope or delivery timeline.
Only services clearly included in the agreed proposal, invoice, package or written agreement are included. Any additional work may be charged separately.
Clients agree to:
Delays caused by the client may affect project delivery dates and may result in additional costs where they create extra work or rescheduling.
Invoices must be paid according to the payment terms shown on the invoice or agreed in writing.
Unless otherwise agreed:
Aleve Business Solutions OÜ reserves the right to charge statutory interest, reasonable recovery costs and administrative costs for overdue payments where permitted by law.
Where services are provided on a subscription basis, the subscription will renew automatically unless cancelled in accordance with the agreed cancellation terms.
Subscription services may include CRM access, automation tools, AI tools, website hosting, support, visibility packages, marketing support or platform access.
Unless otherwise agreed:
Delivery dates and project timelines are estimates unless expressly confirmed as fixed deadlines in writing.
Project delivery may depend on:
Minor revisions may be included where agreed. Additional revisions, new features, extra pages, design changes or scope changes may be charged separately.
CRM and automation services are designed to help businesses manage leads, enquiries, customer communication, follow-up systems and operational workflows.
The client acknowledges that CRM and automation results depend on correct use, quality of data, client response times, marketing activity, customer behaviour and third-party platform performance.
Aleve Business Solutions OÜ does not guarantee specific sales, enquiries, lead volumes, revenue results or business outcomes from CRM or automation services.
AI-powered services may be used to support customer communication, content creation, lead handling, business automation, website functionality or operational workflows.
The client acknowledges that:
Aleve Business Solutions OÜ will take reasonable steps to configure AI tools appropriately but cannot guarantee perfect or error-free AI performance.
Marketing and lead generation services may include strategy, content support, advertising support, SEO, CRM follow-up, online visibility, landing pages and campaign setup.
Marketing performance depends on many external factors, including market demand, competition, advertising budget, search engine algorithms, customer behaviour, offer quality, pricing and client response times.
Aleve Business Solutions OÜ does not guarantee:
Any examples, projections or estimates are provided for planning purposes only and are not guarantees.
FindMyTradesman.es is a trading name and online platform operated by Aleve Business Solutions OÜ.
The platform may connect homeowners, property owners, landlords, businesses and trade professionals in Spain.
Unless expressly agreed otherwise, Aleve Business Solutions OÜ does not directly perform trade work and is not responsible for the quality, pricing, timing, conduct, licensing, insurance or performance of independent trade professionals listed or introduced through the platform.
Users and trade professionals are responsible for checking suitability, quotations, insurance, qualifications, legal compliance and contractual terms before work begins.
Our services may involve third-party platforms, software, tools or service providers, including hosting companies, CRM systems, AI platforms, payment processors, analytics tools, advertising platforms, email systems, booking tools and communication services.
The client acknowledges that third-party services may be subject to their own terms, prices, limitations, outages, updates and data protection policies.
Aleve Business Solutions OÜ is not responsible for failures, price changes, downtime, security incidents or policy changes caused by third-party providers.
The client is responsible for ensuring that any content, images, logos, trademarks, text, data, claims, offers, testimonials or materials supplied to Aleve Business Solutions OÜ are accurate, lawful and properly authorised.
The client must not provide content that is unlawful, misleading, defamatory, discriminatory, infringing, harmful or in breach of third-party rights.
Aleve Business Solutions OÜ may refuse to publish, remove or suspend any content that it reasonably believes may create legal, reputational, operational or compliance risk.
Unless otherwise agreed in writing, all intellectual property created by Aleve Business Solutions OÜ remains the property of Aleve Business Solutions OÜ until all invoices relating to the relevant work have been paid in full.
Upon full payment, ownership of agreed final deliverables may transfer to the client where this is expressly included in the agreed scope.
Aleve Business Solutions OÜ retains ownership of:
The client must not copy, resell, reproduce or distribute Aleve Business Solutions OÜ systems, templates or proprietary materials without written permission.
Unless the client requests otherwise in writing, Aleve Business Solutions OÜ may refer to completed work in its portfolio, website, marketing materials or case studies.
Confidential business information will not be intentionally disclosed without permission.
Both parties agree to keep confidential information private and not disclose it to third parties unless required by law or necessary for service delivery.
Confidential information may include business plans, customer data, pricing, technical information, login details, commercial strategy, marketing plans and private communications.
Personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679.
For more information about how Aleve Business Solutions OÜ collects, uses and protects personal data, please read our Privacy Policy.
For information about cookies and tracking technologies, please read our Cookie Policy.
Where a client is acting as a consumer under applicable EU law, mandatory consumer rights will apply and nothing in these Terms & Conditions will remove rights that cannot legally be excluded.
Where services begin before the end of any applicable cancellation period, the client may be asked to provide express consent for work to begin. If work has started at the client’s request, the client may be required to pay for services already provided where permitted by law.
Business clients purchasing services for commercial, professional or business purposes may not have the same cancellation rights as consumers.
Refund eligibility depends on the type of service purchased, the stage of work completed and any specific written agreement between the parties.
Unless required by law or agreed in writing:
Cancellation requests must be submitted in writing to info@aleve-es.com.
Aleve Business Solutions OÜ may suspend or terminate services where:
Suspension or termination does not remove the client’s obligation to pay outstanding invoices.
To the fullest extent permitted by law, Aleve Business Solutions OÜ shall not be liable for:
Where liability cannot legally be excluded, the total liability of Aleve Business Solutions OÜ shall be limited to the amount paid by the client for the relevant service giving rise to the claim.
Nothing in these Terms & Conditions excludes liability where it would be unlawful to do so.
Neither party shall be liable for delays or failures caused by events beyond reasonable control.
Such events may include natural disasters, war, civil unrest, strikes, internet outages, cyber incidents, government actions, utility failures, illness, platform outages, payment processor disruption or third-party provider failures.
If you have a complaint, please contact us first so we can try to resolve the issue promptly and fairly.
Complaints should be sent to info@aleve-es.com with a clear explanation of the issue, relevant dates, supporting documents and the outcome requested.
We will review complaints in good faith and aim to respond within a reasonable timeframe.
These Terms & Conditions shall be governed by applicable Estonian law and European Union law.
Where legally permitted, disputes relating to these Terms & Conditions, this website or services provided by Aleve Business Solutions OÜ shall be subject to the competent courts of Estonia.
This does not affect any mandatory consumer protection rights that may apply under Spanish law or other applicable EU law.
Aleve Business Solutions OÜ may update these Terms & Conditions from time to time to reflect legal, technical, operational or business changes.
The latest version will always be published on this page. Continued use of our website or services after changes are published may be treated as acceptance of the updated Terms & Conditions.
If you have any questions about these Terms & Conditions, please contact:
Aleve Business Solutions OÜ
Company Registration Number: 17437296
VAT Number: EE102954931
Email: info@aleve-es.com
Website: www.aleve-es.com
