{"id":599,"date":"2025-02-15T12:07:19","date_gmt":"2025-02-15T12:07:19","guid":{"rendered":"https:\/\/aleve-es.com\/?page_id=599"},"modified":"2026-06-16T15:41:06","modified_gmt":"2026-06-16T15:41:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/aleve-es.com\/es_es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"599\" class=\"elementor elementor-599\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83d703a e-flex e-con-boxed e-con e-parent\" data-id=\"83d703a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73eba84 elementor-widget elementor-widget-html\" data-id=\"73eba84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\r\n  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class=\"aleve-faq-page\">\r\n  <div class=\"aleve-faq-container\">\r\n\r\n    <div class=\"aleve-faq-header\">\r\n      <span>Frequently Asked Questions<\/span>\r\n      <h1>Questions About Aleve Business Solutions<\/h1>\r\n      <p>\r\n        Clear answers about our websites, CRM systems, automation, AI solutions, marketing support,\r\n        pricing, onboarding and how we help service businesses build smarter digital systems.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"aleve-faq-tabs\">\r\n      <button class=\"aleve-faq-tab active\" onclick=\"showAleveFaq('general', this)\">General<\/button>\r\n      <button class=\"aleve-faq-tab\" onclick=\"showAleveFaq('websites', this)\">Smart Websites<\/button>\r\n      <button class=\"aleve-faq-tab\" onclick=\"showAleveFaq('crm', this)\">CRM & Automation<\/button>\r\n      <button class=\"aleve-faq-tab\" onclick=\"showAleveFaq('ai', this)\">CapturaVoice AI<\/button>\r\n      <button class=\"aleve-faq-tab\" onclick=\"showAleveFaq('solutions', this)\">AI Business Solutions<\/button>\r\n      <button class=\"aleve-faq-tab\" onclick=\"showAleveFaq('marketing', this)\">Marketing & SEO<\/button>\r\n      <button class=\"aleve-faq-tab\" onclick=\"showAleveFaq('pricing', this)\">Pricing & Support<\/button>\r\n      <button class=\"aleve-faq-tab\" onclick=\"showAleveFaq('fmt', this)\">FindMyTradesman.es<\/button>\r\n    <\/div>\r\n\r\n    <div id=\"general\" class=\"aleve-faq-panel active\">\r\n      <h2 class=\"aleve-faq-section-title\">General Questions<\/h2>\r\n      <div class=\"aleve-faq-grid\">\r\n        <details class=\"aleve-faq-item\"><summary>What does Aleve Business Solutions do?<\/summary><p>We help service businesses improve their online presence, manage enquiries, automate follow-up, use CRM systems and introduce practical AI tools that support sales, operations and customer communication.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Who do you work with?<\/summary><p>We mainly support small and growing service businesses, trades, local companies, consultants and business owners who need clearer systems, better lead handling and a stronger digital structure.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Are you only a website company?<\/summary><p>No. Websites are one part of what we do. Aleve also helps with CRM setup, automation, AI assistants, lead follow-up systems, customer journeys, marketing structure and business growth systems.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can you help if my business has no digital systems yet?<\/summary><p>Yes. Many clients start with very little in place. We can help you build the foundation step by step, starting with the most important areas first.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can you improve systems we already have?<\/summary><p>Yes. We can review your current website, forms, CRM, automations, AI tools and marketing setup, then recommend what should be improved, connected or simplified.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Do you work with businesses outside Spain?<\/summary><p>Yes. Aleve Business Solutions O\u00dc is an Estonia-registered company and can support online service businesses across Spain, Europe and other suitable markets.<\/p><\/details>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div id=\"websites\" class=\"aleve-faq-panel\">\r\n      <h2 class=\"aleve-faq-section-title\">Smart Websites<\/h2>\r\n      <div class=\"aleve-faq-grid\">\r\n        <details class=\"aleve-faq-item\"><summary>What is a Smart Website?<\/summary><p>A Smart Website is designed to do more than look good. It is built to capture enquiries, guide visitors, connect to CRM tools and support your sales or booking process.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Will I own my website?<\/summary><p>Ownership terms depend on the package and agreement, but we believe website ownership and responsibilities should be clear from the start, including domain, hosting, content and ongoing support.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can you build a website for a local service business?<\/summary><p>Yes. We can build websites for trades, consultants, agencies, local service providers, home service companies and other businesses that need a professional online presence.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can my website include booking forms or lead forms?<\/summary><p>Yes. We can include enquiry forms, booking forms, quote request forms, contact forms and lead capture forms that can connect into your CRM or automation system.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Will the website work on mobile?<\/summary><p>Yes. Modern websites must work properly on mobile, tablet and desktop. We design pages to be clear, responsive and easy for visitors to use.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can you update my existing website instead of building a new one?<\/summary><p>Yes, if your current website platform allows it and the structure is suitable. If the existing site is too limited, we may recommend rebuilding it properly.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Do you include hosting and maintenance?<\/summary><p>Some packages may include hosting, technical maintenance or support. We will confirm exactly what is included before any work begins.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>How long does a website take to build?<\/summary><p>Timescales depend on the size of the site, content, features and client feedback. A small business website can often be planned and built in stages to keep the project controlled.<\/p><\/details>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div id=\"crm\" class=\"aleve-faq-panel\">\r\n      <h2 class=\"aleve-faq-section-title\">CRM & Automation<\/h2>\r\n      <div class=\"aleve-faq-grid\">\r\n        <details class=\"aleve-faq-item\"><summary>What is a CRM?<\/summary><p>A CRM is a system that helps you manage contacts, enquiries, leads, customers, follow-ups, sales stages and communication history in one organised place.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Why does a small business need a CRM?<\/summary><p>A CRM helps stop leads being missed, improves follow-up, keeps customer details organised and gives you a clearer view of what is happening in your business.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can you automate lead follow-up?<\/summary><p>Yes. We can build follow-up workflows using emails, SMS, reminders, task alerts and pipeline stages so new enquiries are handled more consistently.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can CRM automations help me respond faster?<\/summary><p>Yes. Automations can notify you quickly, send an instant reply to the customer and move the enquiry into the correct follow-up process.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can you connect website forms to the CRM?<\/summary><p>Yes. Website forms can be connected so enquiries are automatically captured, tagged, organised and assigned to the correct pipeline or follow-up sequence.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can I see where each lead came from?<\/summary><p>Yes, depending on the setup. We can help structure source tracking so you can understand whether leads came from your website, ads, social media, forms or other channels.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can you create pipelines for my business?<\/summary><p>Yes. We can create simple pipelines that reflect your sales process, such as new enquiry, contacted, quote sent, booked, won, lost or follow-up required.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Will my team need training?<\/summary><p>Usually yes, but we keep it practical. The goal is to make the CRM easy to use, with clear stages, simple workflows and enough training for daily use.<\/p><\/details>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div id=\"ai\" class=\"aleve-faq-panel\">\r\n      <h2 class=\"aleve-faq-section-title\">CapturaVoice AI<\/h2>\r\n      <div class=\"aleve-faq-grid\">\r\n        <details class=\"aleve-faq-item\"><summary>What is CapturaVoice AI?<\/summary><p>CapturaVoice AI is an AI assistant solution designed to help businesses handle enquiries, answer common questions, capture lead details and support customer communication.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can AI answer customer questions on my website?<\/summary><p>Yes. An AI assistant can be trained with your business information, services, opening hours, locations, FAQs and contact process to answer common questions.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can AI capture leads?<\/summary><p>Yes. AI can collect names, phone numbers, emails, service requirements and other useful details, then pass that information into your lead process or CRM.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can the AI assistant work outside business hours?<\/summary><p>Yes. One of the main benefits is that it can support enquiries when your team is busy, closed or unable to respond immediately.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Will AI replace my staff?<\/summary><p>No. We position AI as a support tool. It helps with repetitive enquiries, lead capture and faster response, while your team still handles real decisions, customer relationships and specialist work.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can the AI assistant be customised for my business?<\/summary><p>Yes. The assistant should be configured around your services, tone, locations, booking rules, FAQs and the type of information you need from customers.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can AI connect with my CRM?<\/summary><p>Depending on the setup, yes. AI enquiry data can often be connected into your CRM, forms, notifications or follow-up workflows.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Is AI difficult to set up?<\/summary><p>We aim to make setup simple. You provide business information, FAQs and service details, and we help structure the assistant so it works in a useful, controlled way.<\/p><\/details>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div id=\"solutions\" class=\"aleve-faq-panel\">\r\n      <h2 class=\"aleve-faq-section-title\">AI Business Solutions<\/h2>\r\n      <div class=\"aleve-faq-grid\">\r\n        <details class=\"aleve-faq-item\"><summary>What AI solutions can Aleve help with?<\/summary><p>We can help with AI assistants, automated lead capture, customer support workflows, internal process automation, content support and practical AI tools for service businesses.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Do I need technical knowledge to use AI?<\/summary><p>No. Our role is to help make AI practical and usable for your business, without expecting you to become technical.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can AI help reduce missed enquiries?<\/summary><p>Yes. AI can help respond quickly, capture details and guide customers when your team is unavailable, helping reduce missed opportunities.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can AI help with admin tasks?<\/summary><p>Yes. Depending on the workflow, AI can help with routine responses, enquiry sorting, summaries, customer information capture and support tasks.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can you advise which AI tools my business actually needs?<\/summary><p>Yes. We focus on practical use cases first, not adding tools for the sake of it. The aim is to solve real business problems such as missed leads, slow follow-up or unclear processes.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can AI support multilingual enquiries?<\/summary><p>In many cases, yes. This can be especially useful for businesses serving international customers or bilingual markets such as Spain\u2019s Costa Blanca.<\/p><\/details>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div id=\"marketing\" class=\"aleve-faq-panel\">\r\n      <h2 class=\"aleve-faq-section-title\">Marketing & SEO<\/h2>\r\n      <div class=\"aleve-faq-grid\">\r\n        <details class=\"aleve-faq-item\"><summary>Do you provide SEO services?<\/summary><p>We can support SEO structure, website content planning, local visibility and search-friendly page foundations. Full SEO campaign work depends on the service package and project scope.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can you help my business appear more professional online?<\/summary><p>Yes. A stronger website, clearer service pages, better content, improved follow-up and consistent branding all help create a more professional online presence.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can you help with local business marketing?<\/summary><p>Yes. We can help structure pages, campaigns and lead systems for local service businesses that need more enquiries from their target area.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Do you manage social media?<\/summary><p>Depending on the package, we can support content planning, social media structure, campaign messaging and marketing assets. Ongoing management can be discussed separately.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>How long does SEO take?<\/summary><p>SEO is not instant. It normally takes time to build visibility, improve content, strengthen local relevance and measure results. We focus on building strong foundations first.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can you help with Google and local search visibility?<\/summary><p>Yes. We can help with website structure, location-focused content, service pages and systems that support stronger local visibility.<\/p><\/details>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div id=\"pricing\" class=\"aleve-faq-panel\">\r\n      <h2 class=\"aleve-faq-section-title\">Pricing & Support<\/h2>\r\n      <div class=\"aleve-faq-grid\">\r\n        <details class=\"aleve-faq-item\"><summary>How much do Aleve services cost?<\/summary><p>Pricing depends on the service, package, setup work and ongoing support required. We aim to keep packages clear so businesses understand what they are paying for.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Do you charge setup fees?<\/summary><p>Some services may include setup fees, especially where websites, CRM systems, automation workflows or AI assistants need to be planned, built and configured.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Are there monthly fees?<\/summary><p>Some packages include monthly support, software, hosting, CRM access, automations or ongoing service management. We will confirm this clearly before you start.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can I start with a smaller package?<\/summary><p>Yes. We often recommend starting with the most important foundation first, then adding more systems as your business grows.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>What support do you provide after launch?<\/summary><p>Support depends on the package. This may include technical support, updates, CRM adjustments, automation improvements, AI assistant changes or ongoing guidance.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can I cancel a monthly service?<\/summary><p>Cancellation terms depend on the agreement and service type. We recommend reviewing the package terms before starting so everything is clear.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Will I know what is included before paying?<\/summary><p>Yes. We aim to make the scope, inclusions, exclusions, setup work and ongoing costs clear before any project begins.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can you work within a limited budget?<\/summary><p>Yes. If budget is limited, we can help prioritise the most important actions first and build in controlled stages.<\/p><\/details>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div id=\"fmt\" class=\"aleve-faq-panel\">\r\n      <h2 class=\"aleve-faq-section-title\">FindMyTradesman.es<\/h2>\r\n      <div class=\"aleve-faq-grid\">\r\n        <details class=\"aleve-faq-item\"><summary>What is FindMyTradesman.es?<\/summary><p>FindMyTradesman.es is an Aleve project designed to connect homeowners, landlords and local customers with trusted trades and home service professionals in Spain.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Is FindMyTradesman.es just a directory?<\/summary><p>No. The aim is to build a trade business growth platform, combining visibility, lead generation, CRM, automation and smarter business support for local trades.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Who can join FindMyTradesman.es?<\/summary><p>Suitable local trades, home service businesses and professionals can apply, subject to verification, service area, trade category and availability.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>How does Aleve support FindMyTradesman.es?<\/summary><p>Aleve provides the business structure, digital systems, CRM planning, automation strategy, website support, marketing structure and platform development direction.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Does FindMyTradesman.es use CRM and automation?<\/summary><p>Yes. The platform is being structured around organised lead capture, trade matching, follow-up systems, customer journeys and scalable automation.<\/p><\/details>\r\n        <details class=\"aleve-faq-item\"><summary>Can other service businesses use similar systems?<\/summary><p>Yes. Many of the systems developed for FindMyTradesman.es can also help other service businesses manage leads, improve visibility and automate follow-up.<\/p><\/details>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"aleve-faq-cta\">\r\n      <h2>Still Have Questions?<\/h2>\r\n      <p>\r\n        If you are not sure which service is right for your business, Aleve can help you review\r\n        your current setup and identify the best next step.\r\n      <\/p>\r\n      <a href=\"\/contact-us\/\">Contact Aleve Business Solutions<\/a>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\r\n\r\n<script>\r\n  function showAleveFaq(panelId, button) {\r\n    var panels = document.querySelectorAll(\".aleve-faq-panel\");\r\n    var tabs = document.querySelectorAll(\".aleve-faq-tab\");\r\n\r\n    panels.forEach(function(panel) {\r\n      panel.classList.remove(\"active\");\r\n    });\r\n\r\n    tabs.forEach(function(tab) {\r\n      tab.classList.remove(\"active\");\r\n    });\r\n\r\n    document.getElementById(panelId).classList.add(\"active\");\r\n    button.classList.add(\"active\");\r\n  }\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Questions About Aleve Business Solutions Clear answers about our websites, CRM systems, automation, AI solutions, marketing support, pricing, onboarding and how we help service businesses build smarter digital systems. General Smart Websites CRM &#038; Automation CapturaVoice AI AI Business Solutions Marketing &#038; SEO Pricing &#038; Support FindMyTradesman.es General Questions What does Aleve [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-599","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | Innovative Digital Marketing Agency | Aleve Solutions<\/title>\n<meta name=\"description\" content=\"Have questions about digital marketing? 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